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This book is about the language of chess. more specifically, this book is about the essential building blocks of chess. In a logical scientific approach to chess one must first master the basic building blocks and from there begin to build a personalized "vocabulary" which will be the foundation for mastery.

In Russian chess folklore it is said that there are 300 positions which comprise the most important knowlege an aspiring player must acquire. In this book are 253 unique positions; the remaining 47 are left to the reader who can complete the collection with those most meaningful to them. In addition there are 59 games every developing master would be advised to know.

• Sales Rank: #1624127 in Books
• Brand: Brand: Thinkers' Press
• Published on: 2000-08
• Original language: English
• Number of items: 1
• Dimensions: .42" h x 6.02" w x 8.98" l,
• Binding: Paperback
• 151 pages

Features

• Used Book in Good Condition

About the Author
International Master Rashid Ziyatdinov is one of the most successful players on the U.S. Grand Prix circuit, placing third twice before taking second place honors in the year long competetion in 1999. Ziyatdinov originally comes from Uzbekistan, where he won the national championship in 1981, 1983, and 1985. Since moving to the United States in 1997 he has won first place in a number of prestigious events including the Toronto International, the Chicago Open, and the Koltanowski International.

Most helpful customer reviews

10 of 10 people found the following review helpful.
Bewildering at first, but stay with it
By Robert J. Newell
I too reacted as did other reviewers, with an emphatic "What's THIS?" when confronted with page after page of diagrams that don't even indicate which side is on move, and then further pages of master games with nary a hint of an annotation.

I bought the book, initially, to have a collection of positions to use in doing "Stoyko" studies--- briefly, rich middlegame positions to analyze deeply. This book will certainly provide that, but as I'm learning, it will provide still more.

Willing to at least give the author's approach a try, I took the first master game and played over it again and again until I had it memorized. And a funny thing happened. At each replaying, I found myself asking more, different, and deeper questions. Then, I found the diagram in the book that was taken from this game, and it suddenly all clicked.

What it's all about is doing your own analysis, and doing it deeply and repeatedly, taking and revising copious notes as you go along, a la the Stoyko method. Eventually, you will have to check your results with a strong computer program (or a teacher of a least IM level, if you're fortunate enough to have one). But you need to put a minimum of several hours into each game or position before you even think about checking your results. Then you need to put in more hours understanding the computer analysis (or your teacher's guidance). I'm thinking about 10 hours per position or game is required here (that's about where I am), maybe even more.

So what the book is all about, on the bottom line, is hard work. The author provides the raw material--- positions and games that have great teaching value and presumably practical play value. You then put in the hours and the labor (and though it's hard I'm finding it quite enjoyable and rewarding).

It might take you literally a couple of thousand hours to fully work through the book. But I can't help but believe that will lead to serious mastery of many aspects of the game. Stoyko himself claims a potential improvement of about 100 rating points for doing a single deep position study. Obviously there will be diminishing returns, but doing over two hundred such studies, as contained in the book, has simply got to make you into a solid player.

The book (at present writing) can be obtained quite inexpensively on the used market. If (and only if) you're willing to put in the effort, it will be money very well spent.

10 of 13 people found the following review helpful.
Perhaps IM-Ram?
By A Customer
The 300 essential position method seems to have been used successfully by many Soviet players. This book only has 250 positions with the rest for you to fill in with your own positions (I don't like this and would rather have had 300 of the author's original positions). Additionally there are some really good classic games in algebraic notation but without move explanations. I believe that the positions here will make you a strong player and memorizing the games as the author suggests would probably reward the effort. Ultimately the book hinges on whether these are indeed important positions for you...I can't answer that. It is far better than Albert's 300 both in terms of content and w/o the tacky cover too. I do find it funny that an IM would write about essential GM knowledge. Perhaps IM-Ram would have been a more accurate, if less catchy, title?
I like the book, but I don't think that having no text is an advantage. If you want to figure things out for yourself, then show some willpower and don't look at the answers! I prefer Kosteyev's 40 lessons for the Club Player, Nunn's Understanding Chess Move by Move, Howell's Essential Chess Endings, and Pongo's Tactical Targets Series. I should also mention that I'm ~1900.

7 of 7 people found the following review helpful.
The Road Map to chess mastery
By Jason Antonio
On the surface, the book seems to be a philisophical tome on strategy from Tzun and the art of war along with 240+ chess diagrams with 59 games without annotation. Many will take a superficial look at this work and toss the book without knowing that they merely saw the TIP of the iceberg.

A deeper analysis of the book reveals that the positions provided (which includes ESSENTIAL endgame and middlegame positions), are in fact carefully chosen and each illustrates an important aspect of chess strategy, tactics, and endgame. Are the answers given? Absolutely NOT! It is your job to do the proper research to come up with the answer yourself. Utilize any resources you can (ie. Fundamental Chess Endings / Along with books on chess strategy will help...using a chess engine is another option). The author wants you to be intimately involved with the each and every position: what if its "Black to move"? What if i change the position of some of the pieces? What about only one? What tactical motifs are availible? If you come up with a solution yourself, and you do an honest amount of research into each of the particular positions, you are well on your way to mastery. You are not at a total loss however, since the Classical Games provided at the end of the book included all the middlegame positions. So you can see what moves/plans were in the positions provided.

As far as my results are concerned, I understand chess a LOT more and have gained about 200 rating points 1600 to 1800 USCF. Ive only been through a mere fraction of the problems, and there is always more to learn from most of them. I reccomend this book to students of the game who are go-getters and look at this book as if YOU are completing the work.

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• Sales Rank: #4541651 in Books
• Published on: 2008-05-05
• Original language: English
• Number of items: 1
• Dimensions: 8.50" h x .78" w x 5.35" l, .92 pounds
• Binding: Paperback
• 344 pages

From the Inside Flap
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From the Back Cover
Whatever you want out of life, you need a plan. While it might seem easier to put your trust in the cosmic order, a better way is to give fate a helping hand. It's your life, so take it personally!

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About the Author
Dr Gary Wood [BSc (Hons), PgC, PhD, FHEA] is a social psychologist, author, life coach, and broadcaster. Combining an engaging and accessible approach with a solid academic background he specializes in communicating psychological insight on all aspects of human social life to a wider audience. Increasingly the need for down-to-earth evidence-based expertise finds him working in diverse arenas from the press, to radio, television and theatre, to corporate consultancy, and of course, the lecture room. He has taught psychology to students at all levels of higher education, in several UK universities and colleges. He is a Fellow of the Higher Education Academy. Dr Wood has also worked with the Learning and Skills council to promote to encourage adults back to learning.

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As well as lecturing, he runs his own research consultancy, training and coaching practice. In his spare time he eats, sleeps...and occasionally sings!

For more info, visit www.drgarywood.co.uk or www.psycentral.co.uk

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• Sales Rank: #6203559 in Books
• Published on: 2012
• Format: Audiobook
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• Sales Rank: #13407761 in Books
• Published on: 1999-01-01
• Original language: French
• Dimensions: 5.04" h x .47" w x 7.52" l,
• Binding: Paperback
• 256 pages

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[K899.Ebook] Download PDF The Ultimate Question: Driving Good Profits and True Growth, by Fred Reichheld

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CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Too many companies are addicted to bad profits. These corporate steroids boost short-term earnings but burn out the employees and alienate customers. They undermine growth by creating legions of detractors―customers who sully the firm's reputation and switch to competitors at the earliest opportunity.

Now loyalty expert Fred Reichheld shows how to reverse the equation, turning customers into promoters who generate good profits and true, sustainable growth. The key: one simple question―Would you recommend us to a friend?―that allows companies to track promoters and detractors and produces a clear measure of an organization's performance in its customers' eyes.

Analysis shows that on average, increasing the Net Promoter Score (NPS) by a dozen points versus competitors can double a company's growth rate. While easy to grasp, this metric represents a radical change in the way companies manage customer relationships and organize for growth. Rather than relying on notoriously ineffective customer satisfaction surveys, companies can use NPS to measure customer relationships as rigorously as they now measure profits. What's more, NPS finally enables CEOs to hold employees accountable for treating customers right. It clarifies the link between the quality of a company's customer relationships and its growth prospects.

Based on extensive research and rich with vivid examples of organizations that have pioneered NPS in practice, The Ultimate Question offers hands-on guidance on how to: Distinguish good profits from bad; Measure NPS and benchmark performance against world-class standards; Quantify the economic value generated by customer word of mouth; Assign accountability for improving customer relationships; Identify core customers and set priorities for strategic investments; Move customers beyond mere "satisfaction" to true loyalty; Create communications of passionate advocates that stimulate innovation and growth. Practical and compelling, The Ultimate Question will help you solve your organization's growth dilemma.

• Sales Rank: #96337 in Audible
• Published on: 2006-06-22
• Format: Unabridged
• Original language: English
• Running time: 300 minutes

From Publishers Weekly
Almost everyone appreciates the importance of customer satisfaction in business, but this book takes that idea to two extremes. First, it claims that customer satisfaction is more important than any business criterion except profits. Second, it argues that customer satisfaction is best measured by one simple question, "Would you recommend this business to a friend?" Pressure for financial performance tempts executives to seek "bad profits," that is, profits obtained at the expense of frustrating or disappointing customers. Such profits inflate short-term financial results, Reichheld writes, but kill longer-term growth. Only relentless focus on customer satisfaction can generate "good profits." One unambiguous question, with answers delivered promptly, can force organizational change, he claims. Reichheld makes a strong rhetorical case for his ideas, but is weaker on supporting evidence. The negative examples he gives are either well-known failures or generic entities like "monopolies," "cell phone service providers" and "cable companies." When presenting statistics on poor performers, the names are omitted "for obvious reasons." On the other hand, the positive examples are named, but described in unrealistically perfect terms. Believable comparisons of companies with both virtues and flaws would have been more instructive. (Mar.)
Copyright � Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review
Among management books, this one's a keeper. -- The Washington Post

About the Author
Fred Reichheld, Director Emeritus and Fellow at Bain & Company, is the bestselling author of The Loyalty Effect (1996) and Loyalty Rules (2001), both published by HBS Press.

Most helpful customer reviews

15 of 15 people found the following review helpful.
NPS, finally a customer service score I can use
By Eric Bauswell
The Ultimate Question is compelling to read. Alright, so I listened to it. Then I went out and bought five more copies for the senior people on my team. This question (and the supporting elements) have already begun to ripple out and have an impact upon our organization. Would you refer us to your friend or family member? It places accountability upon the person being asked at a completely different level. Talk about amping it up.

The second, and in many way more important element, is tracking this effort with the same level of dilligence and seriousness of your accounting or financials. Actually making this a metric you track with results that work their way toward forecasted revenue is huge. It justifies the effort of trying to track it in the first place.

And of course at the end of the day we get to delight our customers which is why most of us started our businesses in the first place. We're learning what we can do better and reacting to it more quickly...probably because we respect the NPS system more than we ever did our customer satisfaction surveys.

I can only imagine how our organization and our work product will be over the long term.

An excellent cornerstone element!

9 of 9 people found the following review helpful.
Best way to measure customer satisfaction levels!
By Brian Shannon
This is the best book I have ever seen in terms of providing the simplest way to measure the satisfaction level of a customer. Not only does the ultimate question provide that, it also is quick/easy for clients to complete. That is also important. There is lots of data to support the effectiveness of the ultimate question, which adds to its credibility. I have successfully used this methodology in our business and have received good feedback.

123 of 161 people found the following review helpful.
Net Promoter is misleading and potentially dangerous
By G. R. Merz
Frederick Reichheld's latest effort to enlighten CEOs and other business leaders is at its best mildly entertaining, but at its worst it is misleading and could result is some very costly and wrong decisions by potential users.

There are several critical weaknesses of this work-I will only mention a few.

First, there are many contradictions, reversals and logical inconsistencies throughout the book. Examples abound and can be discovered by anyone who spends a modicum of time with the book. Among the biggest is the reinterpretation of the satisfaction measure used by Enterprise Rental Car as a measure of net promoters (p.63). This is very confusing because earlier in the book the reader is led to believe that one needs to measure "recommendation" not "satisfaction" because Mr. Reichheld alleges that satisfaction is unrelated to revenue or profit growth. So why does the satisfaction measure works for Enterprise? More astounding Mr. Reichheld continually uses the Enterprise case throughout the book as justification for using the NPS measure.

Second, the entire premise of the Net Promoter approach is unsupported by third party peer-reviewed research articles in psychology, marketing research, or social science journals. All of the support provided in the book is based upon Mr. Reichheld's claims of research conducted by the firms he works with (Bain and Satmetrix) none of which has been reported in the aforementioned scientific publishing outlets. In fairness, the Net Promoter idea was originally promoted in a Harvard Business Review article, but HBR is not a research journal and its articles are not peer reviewed. Publication in HBR is somewhat equivalent to publication in Business Week or Fortune, and certainly does not qualify as scientific review.

Third, Mr. Reichheld confuses cause and effect with correlation. Recommendation is an effect not a cause. It occurs because something else (like a satisfactory experience) causes it to occur. Yet throughout the book, Mr. Reichheld continuously claims that recommendation's correlation with sales growth proves that it is a driver of growth. Correlation is simply a measure of association that says nothing about cause and effect. Consider the correlation between the number of churches in a community and beer sales. They are probably correlated but does one cause the other? More likely there is a third factor that is causing both to move together-like population growth. The same is true of the Net Promoter measure-it is likely being caused by something else-like satisfaction. Its correlation with sales growth is spurious and is not causal. If one examines the evidence provided by Mr. Reichheld in Appendix A this confusion of cause and effect is even more apparent-in every case shown, the time periods for the sales data predates the time periods when the Net Promoter Scores were collected. So what is causing what?

Fourth, the recommendation measure advocated by Mr. Reichheld is not a measure of "word-of-mouth" despite his claims to the contrary. Anyone who spends a nanosecond reading the question can see an obvious flaw in the interpretation of the measure. Reichheld's recommendation scale is basically a "unidirectional" scale-the scale is bounded by a positive (+) position (the "extremely likely" label) and a neutral (0) position (the "not at all" label) not a negative position. Nevertheless he interprets the scale as though it was actually measuring recommendation in a bi-directional manner by assuming that those who answer 0-6 are "detractors" who will spread negative "word-of-mouth" comments to others-but do they? Perhaps some of the respondents are detractors who answer at the lower end of the scale because there is nowhere else for them to answer, but it is also likely that some are truly advocates, just not extreme advocates. Mr. Reichheld claims this is a logical interpretation of what respondents mean-but is it true?

One final point concerns the claimed accuracy of the Net Promoter measure. In his classification of respondents Mr. Reichheld basically rescales an 11 point scale (0-10) into a three point scale (-1, 0, +1). By doing this the information content of the measure is reduced. The net effect of this, as any elementary statistics student can tell you, is that your confidence intervals are increased and your statistical power is reduced dramatically. This means that if the hapless reader of this book were to use the Net Promoter measure to assess the true value of their customer base they would be unable to detect any changes that would occur in an accurate way. For instance for a sample of about 750 customers, a user of the Net Promoter measure would be able to detect a %5 increase less than 10% of the time. A decision maker contemplating million dollar investments would do better by flipping a coin than relying upon a measure with these kinds of properties.

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Choque: The Untold Story of Jiu-Jitsu in Brazil, Volume 3, 1961-1999 (updated revised edition), describes the big and small fights of the famous names and forgotten heroes and legends of Brazilian jiu-jitsu, based on verifiable Portuguese and Japanese sources. A few of the many individuals discussed are Carlos Gracie, Helio Gracie, Sumiyuki Kotani and Chugo Sato, Oscar Santa Maria, George Gracie, Robson Gracie, Carlson Gracie, Rolls Gracie, Rorion Gracie, Relson Gracie, Reyson Gracie, Reylson Gracie, Rocian Gracie, Rickson Gracie, Royce Gracie, Royler Gracie, Renzo Gracie, Rilion Gracie, Roger Gracie, Reila Gracie, Ralph Gracie, Carlos Gracie Jr., Clair Gracie, Oswaldo Fada, Almir Ribeiro, Jo�o Alberto Barreto, Helio Vigio, Pedro Hemeterio, Waldemar Santana, Valdo Santana, Ivan Gomes, Arturo Emidio, George Mehdi, Zulu, Marcelo Behring, Edson Carvalho, Murilo Bustamante, Wallid Farid Ismail, and hundreds of others. Includes full references, extensive notes, index, and six appendixes (fighters, fighters, records, academies, technical evolution of Brazilian Jiu-Jitsu, and terminology) and 31 pictures.
*Updated revised edition published June 1, 2016.

• Sales Rank: #836440 in eBooks
• Published on: 2015-08-31
• Released on: 2015-08-31
• Format: Kindle eBook

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0 of 0 people found the following review helpful.
Great book! Loved it.
By Glenn Wallace
Well researched and eye opening. It shed light on a lot of the myths and stories I heard over the years. Reads more like The Tudors with all the twists and turns.

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Composed by: Roger Cook;Roger Greenaway;Tony Macaulay

Performed by: The Fortunes

• Released on: 2013-04-25
• Format: Kindle eBook

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